Secure debtor portal

Review your balance and choose a plan.

Verify your identity once, review the balances linked to you, and record a manageable schedule without sharing internal account IDs.

A simpler way forward

One guided journey
2 steps
Identity verification
1 time
Self-service access
24/7
Internal IDs to copy
0

Private and secure

Review your account in two steps

Your verified account carries through each step, so you never need to copy an internal debt or debtor ID.

  1. Step 1 · Verify
  2. Step 2 · Choose a plan

Confirm your details

Verify your identity to see your debt and choose a payment plan.

About you

Debtor questions

Is this for real?
Yes. Use the one-time access token from your Adeva Plus message. Your balances are only shown after that token is verified.
What if I can't pay right now?
Choose a schedule that suits your budget. If you are experiencing financial hardship, contact support so collection activity can be reviewed.
Will this affect my credit?
Credit reporting depends on your account and applicable Australian rules. Contact support if you need advice about your circumstances.
Can I pay here?
Online payment is not included in this initial release. Contact support using your account reference for payment arrangements.
What if I dispute the debt?
Contact support with your account reference and the reason for the dispute so the creditor can review it before further action.

Already have a tracking reference?

Open the secure tracking page to review the current balance and collection state.